Sales & Marketing PreSale & CrossSale (CRM)
- Clients detail including all the details of the client, the details of trade, financial details, discount agreements, connectivity and price lists agreements (multi-channel) including special offers and seasonal special discounts on items, item groups, management of all documents the customer (automated archiving), managing all client contacts, Profile and potential client, work procedures aspects of customer relationships, customer orders displaying any date range, average order, the volume of activities, including contact management, CRM profiles
- Quotations to customers according to dynamics pricing, customer price lists, customer discount agreements and more options (dynamic costing parameters).
- Converting offers to a sales order, including messaging and notification system.
- Controlling and reporting, including alerts, closings analysis (offers circumcise orders), sales and marketing reports, sales funnel, warnings
- Handling customer orders according status, according to customer value
- Direct e-mail to customers, groups, clubs producing labels according to customer mailing lists and customer potential and customer’s values.
- Sales analysis, movement and consumption items, compared with a potential customer profiles and value.
- Converting invitations to the central document, Converting orders to invoices
- Receipts and cash flow report accounting client card
- Multi-dimensional Tariffs array depends on a variety of parameters and sectors, customers agreements; history price lists, and distribution price lists.
- Presentation of financial payments and customer profile, a direct reflection by the accounting department including generic calculation of customer value
- BI & OLAP reports, Dash Boards including customizable Mini Dash Boards and alerts for personal purpose
- Manage promotions across date ranges, product families, and offers connectivity and discounts conditional orders.
- Presale & Cross Sale process management and control
- Smart campaign management, Telemarketing, via internet, e-Mails campaign.
- Campaign management analysis, managements and operational reports
- Intelligence module for Costumers club, Maintain contact with customers